MKR Imports / Management and transformation

More efficient operations, with cost control.

MKR Imports

25%

Reduction in logistics costs

Executive experience · 2022–2026

Problem → Solution → Impact

Problem

Logistics operations needed stronger cost control and alignment between business priorities and picking, dispatch and distribution processes.

The challenge involved processes, team coordination and decisions about the operating model. The monthly logistics cost reference was CLP 70 million; reviewing that structure required looking at the operation as a whole.

Solution

As IT Manager and later IT & Operations Manager, I worked on process improvement, cross-team coordination and operational follow-up, including a review and outsourcing of the logistics model.

My contribution covered operational organisation, picking, dispatch and distribution processes, and management follow-up. Technology supported decisions that also involved teams, suppliers and operating responsibilities.

Impact

A 25% reduction in logistics costs during the management period at MKR Imports, 2022–2026. This is an executive-management result for the period, not an outcome attributed to one application.

The monthly reference moved from CLP 70 million to CLP 52.5 million: a difference of CLP 17.5 million per month. Comparing these two cost levels helps explain the management result without extrapolating annual savings.

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