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JDIJosé DuránTechnology · OperationsDigital Transformation

Executive background / José Durán Ibarra

Technology and operations.
Focused on the business.

I’m José Durán, an engineer and Technology and Operations executive. For more than 16 years I have connected strategy, technology and delivery across telecommunications, banking, retail and consulting. Today I offer that experience to businesses and professionals who need to solve, build or improve.
I get involved from assessment to handover, with a clear scope, direct communication and a focus on your business needs.

Technology, IT and Operations leadership · Digital Transformation · Project Leadership

Let’s discuss an executive role ↗
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José Durán Ibarra
16+Years connecting business and technology
15+Professionals in multidisciplinary teams managed
25+Organisations in my IT audit experience

Experiencia aplicada

Resultados con contexto.

MKR Imports · 2022–2026

MKR Imports

30%

Operational response times

30% improvement in response times during the management period.

Context and my role

2022–2026 · Experience as an executive within the organization

Respond to operational needs with greater agility.

IT Manager and IT & Operations Manager, at different stages of the period.

I led priority setting and coordination between technology and operations. My experience during the period included IT governance, service management and process integration.

MKR Imports

25%

Logistics cost control

25% reduction in logistics costs.

Context and my role

2022–2026 · Experience as an executive within the organization

Improve control of logistics operating costs.

IT Manager and IT & Operations Manager, at different stages of the period.

My responsibilities included operations management and improvements to logistics processes, including picking, dispatch and distribution.

MKR Imports

20%

Technology cost control

20% reduction in technology costs.

Context and my role

2022–2026 · Experience as an executive within the organization

Align technology management with business priorities and resources.

IT Manager and IT & Operations Manager, at different stages of the period.

During this period I led MKR’s technology strategy and digital transformation program, including migration to Google Cloud, Odoo implementation and the development of IT governance.

Scope of my management

Leadership also means
making things happen.

Priorities and investment

IT strategy, budgets, suppliers and platform evolution aligned with business needs.

People and execution

Multidisciplinary teams, cross-functional coordination and initiative follow-up from definition to delivery.

Control and operations

IT governance, logistics processes, management indicators and risk assessment for clearer decisions.

Examine the management cases

Professional career

A journey of decisions,
teams and results.

2025 – 2026IT & Operations ManagerMKR Imports S.A.

Led technology strategy and operational improvement, connecting IT capabilities to the supply chain.

  • Business-aligned IT strategy definition and delivery.
  • Logistics process improvements across picking, dispatch and distribution.
  • Operations team restructuring to improve efficiency and delivery.
  • Business Intelligence to support management decisions.
2022 - 2025IT ManagerMKR Imports S.A.

Led the company’s technology strategy and digital transformation programme.

  • Digital Transformation strategy design and delivery for 2022–2024.
  • Full migration to Google Cloud for scalability and operational efficiency.
  • Odoo ERP implementation and legacy data migration.
  • IT governance and a centralized service desk.
  • Logistics outsourcing to improve cost and efficiency.
  • Cloud monitoring for infrastructure and applications.
2021 - 2022IT Project ManagerKPAZ Consultores

Managed technology projects for Grupo Saesa’s Digital Platforms management team.

  • External platform integration initiatives.
  • Payment systems and digital portal modernization.
  • Technology solutions to improve the digital experience.
2016 - 2020IT Project Manager160k Spa

Managed strategic projects in telecommunications for VTR and banking for Banco de Chile.

  • Payment service integration with external platforms such as Servipag.
  • Collection and bulk payment process improvements.
  • BI solutions for IFRS9 regulatory compliance in banking.
  • Digital channel and remote service platform integration.
2012 - 2016IT Project ManagerActitud Tecnología Spa

Led technology transformation initiatives for VTR.

  • CRM migration to Oracle Siebel.
  • Electronic invoicing implementation.
  • System adaptations for SUBTEL regulatory requirements.
2011 - 2012IT Project ManagerEveris Chile S.A. (actual NTT DATA)

Contributed to technology projects for organizations including Movistar, Entel and CSAV.

  • Technology solution development and implementation for Entel and CSAV.
  • Infrastructure and digital platform project management for Movistar.
2009 - 2011IT AuditorKPMG Auditores

Delivered technology audits and IT risk assessments.

  • Technology risk and internal control assessment for more than 25 organizations, including:
  • Chilexpress.
  • Autopista Central.
  • Metro Chile.
  • Empresa Portuaria de Valparaíso.
  • Farmacias Ahumada.
  • Audits using SOX and ISO 27001 references.
  • Stronger controls across business and technology processes.

Applied capabilities

Strategy and technology,
connected to operations.

Strategy and control

Gobierno TI, presupuesto, proveedores, riesgos y continuidad. Experiencia en evaluación de controles con referencias COBIT, SOX e ISO 27001.

Projects and teams

Project and PMO leadership, coordinating business and technology teams. PMBOK, Scrum, Kanban, ITIL, Jira and MS Project.

Solutions and data

Google Cloud, Odoo ERP, Power BI, Zoho Analytics, PHP, CodeIgniter, Oracle, MySQL and automation.

Leadership and managementStandards and methodologiesStrategy and businessAnalytics and problem-solvingDevelopment and technical capabilities

Education and continuous learning

Learning is also
part of the work.

Academic education and diplomas

Postgraduate studies

Master’s in Operations and Logistics Management.Universidad Andrés Bello, 2024-2025.

Professional qualifications

Computer Engineering.Santo Tomás, 2003 - 2008.

Diplomas

Leadership for Innovation.Universidad Andrés Bello, 2025.

Logistics and Supply Chain Management.Universidad Andrés Bello, 2024.

Operations Management.Universidad Andrés Bello, 2024.

Professional certifications

Scrum Master Professional Certificate (SMPC).CertiProf, 2021.

Scrum Master Foundations Certificate (SFPC).CertiProf, 2021.

KANBAN Essentials Certificate (KEPC).CertiProf, 2021.

ITIL Foundations v3 Certificate.EXIN, 2011.

Courses and ongoing learning

Emotional Intelligence and Social Skills.Udemy, 2021.

Leadership and Team Management.Udemy, 2021.

Power BI: Data Analysis and BI.Udemy, 2021.

PMI/PMBOK and PM4R Project Management.Udemy, 2020.

Python/Flash: Without Borders.Udemy, 2020.

Web and Mobile Design with Sketch.Udemy, 2020.

HTML/CSS: Flexbox/Grid/Bootstrap.Udemy, 2019.

UX/UI Design + Figma.Udemy, 2019.

PHP 7: OOP/MVC/Laravel/WP.Udemy, 2017.

Adobe Photoshop CC 2019 Digital Design.Udemy, 2016.

MySQL for Developers.Udemy, 2014.

Algorithms and Data Structures.Udemy, 2014.

Programming Fundamentals.Udemy, 2014.

References published in my portfolio

Trust built
through work.

I have known José for over 15 years and can attest that he is an excellent, responsible and empathetic professional. We worked together at KPMG Auditores, and he later carried out development work for my company. I recommend him as an excellent professional.
Rodolfo VeraCEO, Mi inversión Propiedades (Ex KPMG)
I have known José for several years. He is a remarkable professional, always willing to help and committed to getting the work done well. I fully recommend him.
Elías CasanovaCEO, Casanova Consultores
José is an excellent professional and a great person: responsible, resilient and resourceful, always looking to move forward, empathetic, with strong analytical and leadership skills and sound decision-making.
Juan CalderónCEO, JFC Constructora

3 Testimonials

Scroll horizontally or use the arrows to explore more references.

Experience across organizations

Different sectors.
A broader perspective.

Organizations from my career, audits and projects through employers or consulting firms. These references do not represent JDI’s current direct client portfolio.

Executive opportunity ↗Consultoría ↗